01 / The mandate
What you’ll own.
- Map sales, service and operational processes into clear product architecture and role-specific workspaces.
- Design tables, dashboards, search, filtering, bulk actions and multi-step workflows that support real work at scale.
- Build adaptable component systems in Figma, pen.dev and FlowNode, with consistent behaviour across modules.
- Resolve permissions, validation, approvals, audit history and empty or failure states with product and engineering teams.
- Prototype, test and refine the critical paths, then follow the implementation through to production quality.